TeacherBuddy Privacy Policy

Effective Date: 1st January 2025

At TeacherBuddy, developed by PolarBear Inc., we are committed to protecting your privacy and ensuring the safety and security of all user data, especially for students, teachers, and parents who trust our platform. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our app and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, email address, phone number, profile photo
  • Student information (name, roll number, class, parent/guardian name, contact details)
  • Teacher and staff information (name, designation, employee ID, contact details)
• Usage Data:
  • App usage statistics
  • Device information (device type, operating system, IP address)
  • Logs of user activity (logins, attendance records, homework submissions, etc.)
• Communications:
  • Messages sent via the app (e.g., between teachers, parents, and students)
  • Feedback or support requests
• Children’s Data:
  • TeacherBuddy is used by schools and may collect information about children under 13 as provided by schools, teachers, or parents. This data is used strictly for educational and school management purposes.

2. How We Use Your Information

• Provide and improve TeacherBuddy app features and services
• Personalize your experience
• Facilitate communication between schools, teachers, students, and parents
• Generate reports, notifications, and analytics for school use
• Respond to your support requests and feedback
• Ensure the security and integrity of our platform

3. Data Sharing & Disclosure

• We do NOT sell or rent your personal information to third parties.
• We may share information with school administrators or authorized teachers as required for educational and administrative purposes.
• Data may be shared with trusted service providers (such as cloud hosting partners) only to operate and support our services. All such providers are bound by strict confidentiality and security agreements.
• We may disclose information if required by law or to protect our rights and the safety of our users.

4. Data Security

• Data encryption in transit and at rest
• Secure cloud storage on trusted platforms
• Role-based access controls
• Regular security reviews and updates

5. Children’s Privacy

• We comply with the Children’s Online Privacy Protection Act (COPPA) and similar regulations.
• Personal information about children under 13 is collected only as necessary for school purposes, with the consent of parents, guardians, or educational institutions.
• We do not knowingly collect more information than is reasonably required for educational use.

Google Play Families Policy Requirements

• Parental Consent and Rights:
  If TeacherBuddy is used by children under the age of 13, we collect personal information only with parental consent or with the school’s authorization as required by law. Parents or guardians may review, update, or request deletion of their child’s information by contacting us at info@edubuddy.online. We do not require children to provide more information than is necessary for the use of TeacherBuddy’s educational features.
• Data Collection and Use:
  TeacherBuddy collects only the minimum personal information necessary to support core educational functions, such as attendance tracking, homework management, and school communication. We do not use children’s data for advertising, profiling, or unrelated analytics.
• Third-Party Services:
  All third-party service providers (such as cloud hosting and notification platforms) are contractually obligated to comply with child data privacy laws and may only process data as required to operate TeacherBuddy’s services. We do not sell or share children’s personal data with any third parties for marketing or analytics purposes.
• Advertising and Analytics:
  TeacherBuddy does not display third-party ads or use behavioral advertising. Any analytics collected are strictly for improving educational functionality and are in compliance with the Google Play Families Policy.
• User-Generated Content and Moderation:
  If TeacherBuddy enables students or users to post content or communicate with others, all such features are subject to moderation and safeguards to protect user privacy and safety.
• Compliance:
  TeacherBuddy is committed to complying with all applicable child privacy regulations, including the Children’s Online Privacy Protection Act (COPPA), Google Play Families Policy, and relevant local laws.

6. Your Rights and Choices

• Access, update, or correct your information via your school or directly in the app (where applicable)
• Request deletion of your account or personal data (subject to school policies and legal requirements)
• Opt out of non-essential communications

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law or school policy.

8. Third-Party Links & Integrations

TeacherBuddy may provide links to third-party resources or integrate with school-authorized platforms. We are not responsible for the privacy practices of such third parties. Please review their privacy policies separately.

9. Updates to this Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our website or within the app. Please review the policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@edubuddy.online
Office Address: B-8, Khapra Mohal, Kanpur Cantt-208004, U.P., India
Phone: 7703008988, 8449600067